Job Skill Training Coordinator and Operations Manager
Reports to: Executive Director
Supervises: Store Manager & store associates
Qualifications:
- Evidence of a personal relationship with Christ
- Valid driver’s license
- Be at least 21 years of age
- Bachelor’s Degree in, business and/or social services related field
- Knowledge of one’s boundaries and abilities to set limits with others
- Dependable, consistent, living a life of integrity
- Willing to adhere to all program policies and procedures
- Displays maturity in the areas of: interpersonal skills, communication skills, assertiveness, decision making, and problem solving skills
- CPR/First Aid certification (HH will offer upon hiring)
- Understanding of trauma informed care
- MInimum 2 years retail experience particularly the thrifting community and non-profits
Responsibilities:
- Be prepared to share the Gospel of Jesus Christ making the most of every opportunity.
- Embrace and uphold the mission and values of Hannah’s Home
Program Development
- Develop and implement the job skills training program
- Manage day to day retail operations, including sales, merchandising, inventory, and customer service
- Provide a model for healthy, trusting relationships through clear communication, conflict resolution skills, and coping strategies
- Model and display hard and soft skills to those inside the program
Supervision
- Supervise and train store manager, associates (current residents, alumni, and HOPE moms) enrolled in the job skills training program, and volunteers.
- Ensure the store meets goals related to outlined revenue
- Be an active listener and offer support and encouragement
- Support store associates and volunteers working the floor
Administrative/ Store Operations
- Develop and implement written procedures for store operations (opening & closing the store) and handling store items (processing donations)
- Manage monthly budget – controlling expenditures and receipts
- Provide timely direction and feedback to staff (verbal and written) at monthly intervals.
- Develop schedules for paid staff and volunteers
- Conduct performance evaluations
- Maintain up to date training materials and manuals
- Maintain safety of the building by conducting safety inspections
- Work alongside the director for promotional and marketing materials; fundraising; and reporting
Key Staff Duties
- Participate in staff development opportunities including weekly staff meetings, quarterly trainings, and one-on-one meetings with the director.
- Fulfill back up and on-call duties.
- Complete all other assigned duties as assigned.
- Work with the volunteer coordinator to schedule needed volunteers.
- Maintain the structure of the Hannah’s Home Resident handbooks.
Benefits:
- Opportunity to serve the Lord in a front-line ministry
- Building relationships and making a difference in the lives of women and babies
- Give back and contribute to the community by serving the population of single women in crisis pregnancies
- This is a 40 hour/week position starting at $20/hour
- Benefits- medical, dental, vision, PTO, retirement, and sick time.
- Develop interpersonal and leadership skills
- On the job training and oversight
Application and Screening Process:
- Written application
- Phone interview
- Interview with Executive Director and hiring committee
- Background check
- Background references checked
- Letter of job offer or denial
- Meet and greet with the Board of Directors of Hannah’s Home
For inquiries and/or application, please contact Vicki Krnac, Executive Director at 440-209-9615 or director@hannahshome.org.
14 Hour Resident Advisor
The Resident Advisor upholds the structure of the handbook in the evening/nighttime/weekend activities of the home. This position will ensure that the home remains stable in order to provide a safe environment for all the moms and babies in this home. The Resident Advisor works together with other staff to develop a community conducive to resident success by encouraging positive attitudes and behaviors. This position rotates Monday through Friday from 6:00 pm to 8:00 am. This role is paid the Ohio minimum Wage.
Reports to: House Director
Supervises: None
Qualifications:
- Valid driver’s license; be willing to drive
- Be at least 21 years of age
- Associate’s Degree preferred
- Evidence of a personal relationship with Christ
- Knowledge of one’s boundaries and abilities to set limits with others
- Dependable, consistent, living a life of integrity
- Willing to adhere to all program policies and procedures
- Displays maturity in the areas of: interpersonal skills, communication skills, assertiveness, decision making, and problem solving skills
- CPR/First Aid certification
Responsibilities:
- Embrace and uphold the mission and values of Hannah’s Home
- Respond to emergencies in the home
- Drive vehicles transporting residents to and from evening/weekend appointments, interviews, work, school, etc.
- Provide evening/overnight/weekend house coverage responding to the duty of the moment
- Coordinate social activities inside and outside the home. (Innings and outings)
- Be an active listener and offer support and encouragement
- Provide a model for healthy, trusting relationships through clear communication, conflict resolution skills, and coping strategies
- Collect the laptops/cell phones at the appropriate times Facilitate medications at the appropriate times in the house director’s office
- Attend quarterly staff/volunteer trainings Set the alarm nightly
- Maintain the structure of the handbook
- Notify key staff of any defiance, non-compliance, or incidents via the case notes or accident/incident report form and morning debriefing with daytime staff
- Remain in communication with the on-call staff member in case of an emergency
- Complete all other assigned duties as assigned.
For inquiries and/or application, please contact Vicki Krnac, Executive Director at 440-209-9615 or director@hannahshome.org.